“It was amazing experience and we felt very safe. Very happy we chose this company. Only down side was the breakfast box. For me it was importent to have food but this was not suitable for me. There was only packaged hard croissant and chocolate bar, so make sure u have your own food to bring or eat before u go.”

“I booked a 5:30 sunrise hot balloon ride through Viator. Basically, the operators were just aggregators. I got a message from them to meet at 6am a day. I checked back with them if the meeting time was correct because sunrise that day was 5:46am. On the day of our balloon ride, we showed up before 6am, texted them, and were informed that the car would be coming (5:59am). We waited another 10 minutes (while people from other agencies were picked up) and I was told again that the car was coming. A few minutes later (6:12am), I got another text asking where we were and then the person assumed…”